Grim Oak Press believes in the same excellent customer service that has marked The Signed Page for 12 years!
Please read the FAQ first, as many questions have already been answered there. If you then have a comment you’d like to share or you have a question you’d like to pose that hasn’t been answered already, please use the form below to submit it.
Shawn will respond as quickly as he can, as usual!
Some FAQ To Read
When will my book arrive?
This is a difficult question to answer. It depends on the book and when it was released. First, visit the PayPal page for the order. Look at the bottom. Your order may have already been shipped and the tracking number added there. If your order shows it hasn’t been shipped yet, double check the printing and signing date. If the publishing date has come and gone and there is no tracking information in PayPal, contact me. I am always willing to check into situations like this!
Should I choose Priority Mail over Media Mail?
First, I bubble wrap and meticulously box all orders that come through the Signed Page and which will come through Grim Oak Press. Second, Media Mail is cheaper than Priority mail but it takes longer to get through the postal system. I give the choice for Priority not because those books ship first but because they exit the postal system quicker and therefore incur less possibility of damage. If you want to give your order the best chance of arriving at your door unharmed, choose Priority.
How do I go about not buying a book but donating anyway?
The best way to support me is to buy The Dark Thorn, Unfettered, or both! That way everyone wins. But if you’d like to donate money to the elimination of my medical bills, contact me. I’ll send you more information.